A: Njengomvelisi ozenzela wena, amaxabiso ethu ayahluka ngokusekwe kwiimfuno ezithile, iindleko zezinto eziluhlaza, kunye nobungakanani beodolo. Nceda unxibelelane nathi ngeenkcukacha zakho, kwaye siya kubonelela ngoluhlu lwamaxabiso oluhlaziyiweyo okanye ikowuteshini esemthethweni eyenzelwe iimfuno zakho.
A: Ewe, sifuna ubungakanani obuncinci beodolo kuzo zonke ii-odolo zamazwe ngamazwe ukuqinisekisa ukusebenza kakuhle kwemveliso. Ukuba ufuna ubungakanani obuncinci bokuqalisa okanye ukuvavanywa, nceda unxibelelane neqela lethu lentengiso ukuze nixoxe ngeendlela zethu "zokulungela ukuthunyelwa" okanye imigaqo-nkqubo ye-MOQ ephantsi.
A: Ngokuqinisekileyo! Sicebisa kakhulu ukuba uvavanye iimveliso zethu. Nceda usithumelele umyalezo ochaza iisampulu ozifunayo—nokuba zizithambiso zombala, ukhathalelo lolusu, okanye izixhobo zobuhle—kwaye siya kukulungisela zona.
A: Ewe. Singumvelisi oqinisekisiweyo yi-GMPC kunye ne-ISO 22716. Sinikezela ngeenkonzo ezipheleleyo ze-OEM/ODM, kwaye zonke iifomyula zethu ezenziwe ngokwezifiso zihambelana nemigaqo ye-EU kunye ne-FDA (Akukho Paraben, Akukho Cruelty, Akukho Vegan, njl.njl.). Singabonelela ngamaxwebhu e-MSDS kunye ne-COA kuyo yonke into.
A: Iisampulu: Malunga neentsuku ezisi-7.
Imveliso Enkulu: Ngokubanzi iintsuku ezingama-45 (kuquka ukuveliswa kwepakethe) emva kokufumana idiphozithi. Amaxesha okukhokela aqala xa sifumene idiphozithi kwaye imvume yakho yokugqibela kwiisampuli/umsebenzi wobugcisa. Ukuba unexesha elibekiweyo elingxamisekileyo, nceda uxoxe ngalo nommeli wakho wentengiso; siza kwenza konke okusemandleni ethu ukulungelelanisa ishedyuli yakho.
A: Siyayamkela i-T/T (iBhanki yoThumelo), iWestern Union, kunye nePayPal. Imigaqo eQhelekileyo: idiphozithi ye-30% kwangaphambili, kunye nebhalansi ye-70% efunekayo ngokuchasene nekopi yeBill of Lading (B/L) okanye ngaphambi kokuthunyelwa.
A: Sixhasa umgangatho wezixhobo zethu kunye nomsebenzi wethu. Ukuzinikela kwethu kukwanelisa ngokupheleleyo. Nokuba siphantsi kwewaranti okanye akunjalo, yinkcubeko yenkampani yethu ukujongana nokusombulula naziphi na iingxaki zabathengi ngokukhawuleza nangokufanelekileyo.
A: Ewe. Sisebenzisa ukupakisha okusemgangathweni ophezulu okuthunyelwa ngaphandle ukuqinisekisa ukhuseleko. Kwizinto ezikhethekileyo, sisebenzisa ukupakisha okukhethekileyo okunobungozi okanye ukupakisha okulawulwa bubushushu (kwiifomyula ezinobuthathaka kubushushu). Qaphela ukuba iimfuno zokupakisha ezikhethekileyo okanye ezingezizo ezisemgangathweni zinokubangela iindleko ezongezelelweyo.
A: Iindleko zokuthumela zixhomekeke kwindawo oya kuyo, ubunzima, umthamo, kunye nendlela yokuthumela.
I-Express: Eyona ikhawulezayo kodwa ibiza kakhulu.
Ukuthunyelwa Kwempahla Elwandle: Isisombululo esifanelekileyo kwiiodolo ezinkulu. Singakunika amaxabiso achanekileyo okuthunyelwa kwempahla xa sele sizazi iinkcukacha zeodolo yakho. Nceda unxibelelane nathi ukuze ufumane ikowuteshini.
A: You can send us a message via the inquiry form below each product or on the right side of the website. Alternatively, email us directly at beauty@topfeelgroup.com. We will respond as soon as possible. Please note that due to time zone differences, there might be a slight delay, and we appreciate your patience.